LR Connections prides itself on customer service, ensuring that our clients are always treated fairly. Our aim is to make the complicated appear simple and we will help you with every step of the process from the initial contact through to any ongoing service you may require. Our friendly and helpful team look forward to speaking to you.
Our team are highly trained and professionally qualified.
We pride ourselves on getting it right first time.
Personal information is never shared without your consent.
We provide information regarding our regulators and your rights as a client.
We provide a clear guide to any charges before commencement of work, with no hidden costs.
No two clients are the same. Our advisers will provide recommendations and advice specific to your personal circumstances.
What does the LR Connections Group do?
LR Connections is the face of a group of companies and acts as your main contact point for getting connected to Financial Services, Accountancy, Estate Planning and Insurance products.
Who are the members of the LR Connections Group?
The group is made up of LR Connections, LR Financial Services, LR Estate Planning, LR Accountancy and Business Services, and LR Insurance.
Are all the members of the LR Connections Group independent?
Yes, they are all completely independent and so are able to offer unbiased recommendations and advice. This is because we search the whole of the market to give you recommendations that are tailored to your personal situation.
Will I have to go to the LR Connections offices for an appointment with an Adviser?
Our Advisers will meet you at a convenient time and place for you, whether you would like to come to our offices or if you would prefer for our Adviser to come to your office or home.
What information I will be asked for?
If you wish an adviser to carry out any work, they will ask you for your National Insurance number and two forms of ID – ideally, a passport and a driver’s licence. (Please note that a provisional licence will not be accepted). If you cannot provide one of these two forms of identification, they will accept any of the following:
|Proof of name||Proof of address|
|Current signed passport||Current UK driving licence but only if not also used as evidence of your name.|
|Original birth certificate (UK birth certificate issued within 12 months of the date of birth in its full form, including those issued by UK authorities overseas such as Embassies, High Commissions and HM Forces)||Utility bill (gas, electric, satellite television, landline phone bill) issued within the last three months|
|Full old-style driving licence||Local authority council tax bill for the current council tax year|
|EEA member state identity card (which can also be used as evidence of address if it carries this)||Bank, building society or Credit Union statement or passbook dated within the last three months|
|Firearms or shotgun certificate||Solicitor’s letter issued within the last three months confirming recent house purchase or Land Registry confirmation of address|
|Residence permit issued by the Home Office to EEA nationals after own country passport has been shown||HMRC self-assessment letters or tax demand dated within the current financial year|
Documents we will not accept include, but are not limited to